FAQ

Here are just a few of the questions we frequently get here in the Charleston area and Palmetto State:

Besides the rental, are there any others costs?

Generator hours above the 4-hour per day limit are charged at a rate of $3.00 per hour. Miles in excess of the 120 miles per day allowance are charged at $.80 per mile. Customer agrees to return unit in the same condition as received (excluding normal wear). A fee of up to $150 will be charged if the interior of the vehicle has not been cleaned. Damages or loss of equipment will be paid for by the renter. The holding tank must be emptied prior to return of the vehicle or be subject to an additional dump charge of up to $50.

What deposits are required?

Upon confirmation, a $500 refundable reservation payment by check or credit card to hold your reservation is required. This deposit turns into a damage deposit during the rental period. This deposit is returned upon a favorable check-in.

What are your office hours?

Charleston RV Rental is open Monday through Saturday by appointment only. Our Rental Center is closed on Sundays and Holidays and no departures or returns can be scheduled on these days. All inspections are to be scheduled – we are not a retail operation and are not always on site. The reservation center is open Monday through Thursday via phone from 5 a.m. to 9 p.m (EST), Friday 5 a.m. to 8 p.m., Saturday 6 a.m. to 7 p.m., and Sunday 7 a.m. to 5 p.m. Call 843-478-5165